Policies & Compliance

CHILD PROTECTION POLICY

Canadian Feed The Children (CFTC) stands behind its commitment to the United Nations Convention on the Rights of the Child (CRC) and believes that the opportunity to work with children for the betterment of their futures is a serious undertaking. CFTC will only develop relationships with partners that share this same commitment to the Convention on the Rights of the Child. The organization will take reasonable actions to reduce the risk of abuse, including neglect, exploitation and sexual abuse, for children receiving benefits through its agents and partners. This policy applies to all staff, volunteers and supporters.

For specific reference to the responsibilities and policies that pertain to child sponsorship, please visit our Sponsor a Child FAQs.

Privacy

Canadian Feed The Children (CFTC) recognizes that an individual’s right to privacy is an essential right to be protected, and understands the importance of protecting personal information in our care or under our control. CFTC’s relationship with its supporters is founded on trust and CFTC is committed to maintaining this trust.

CFTC is committed to taking commercially reasonable steps to protect the privacy of individuals, whether they are donors, supporters, partners or volunteers. CFTC is committed to collecting, using and/or disclosing personal information responsibly and only to the extent necessary for the fulfillment of its charitable purposes and the services it provides. CFTC voluntarily commits to the principles contained in the federal Personal Information Protection and Electronic Documents Act (PIPEDA), as laid out in its Privacy Policy.

Online Privacy

CFTC does not collect identifying information about visitors to our website. CFTC may collect non-identifying information about visitors in order to create summary statistics and to determine the level of interest in information available on the website. This information would include such items as the date and time our site was accessed and the web browser used.

CFTC collects information about website usage through the use of cookies and through the server log files, including IP addresses. A cookie is a small piece of data that is sent to a user’s Internet browser from a web server and stored on a user’s computer hard drive. A cookie cannot read data from a computer hard disk or read cookie files created by other websites. CFTC uses cookies to identify which areas of our website users have visited. Users can choose whether to accept cookies by changing the setting of their Internet browser. The website does not link IP addresses to any personally identifiable information.

If you ever wish to stop receiving our electronic updates or wish to change the method by which you receive them, please contact our Supporter Services team at 1-800-387-1221 (416-757-1220) or at [email protected].

Donors may also manage their personal profiles online.

Accessibility

CFTC’s Statement of Commitment to Accessibility

Canadian Feed The Children is committed to creating a welcoming, supportive and inclusive environment that embraces difference. Guided by the four core principles of dignity, independence, integration and equal opportunity, we believe in giving all people the same opportunity to access our goods and services in a manner that respects their dignity and independence.

Canadian Feed The Children is committed to using every effort to ensure that we meet the needs of people with disabilities, in a timely manner, through the implementation of policies and by preventing and removing barriers to accessibility and meeting requirements under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA).

We will incorporate accessibility legislation into our policies, procedures, equipment requirements, training, and best practices. We will review these policies and practices as organizational changes occur to ensure ongoing compliance.

Providing an accessible and barrier-free environment is a shared effort and, as an organization, we are committed to working with the necessary parties to make accessibility a reality for all.

Read the complete Accessibility Policy here.

Whistleblower

CFTC’s Whistleblower Policy provides direction to all current and former directors, officers, employees, contractors, consultants, agents, volunteers, donors, partners and clients of CFTC and community members (“stakeholders”) regarding the communication of concerns about questionable or illegal practices or activities or suspected questionable or illegal practices or activities concerning CFTC.

CFTC expects anyone who has serious concerns about any aspect of the operations, programs and services of CFTC to come forward. This Policy provides a confidential procedure through which such concerns can be reported and investigated.

Read the complete Whistleblower Policy here.