People with Disabilities
Providing services to people with disabilities
Canadian Feed The Children is committed to excellence in serving all clients including people with disabilities.
We will ensure that our staff are trained and familiar with various assistive devices that may be used by customers with disabilities while accessing our goods or services.
We will communicate with people with disabilities in ways that take into account their disability.
We welcome people with disabilities and their service animals. Service animals are allowed on the parts of our premises that are open to the public.
A person with a disability who is accompanied by a support person will be allowed to have that person accompany them on our premises.
Training for staff
Canadian Feed The Children will provide training to all Canadian employees and any Canadian-based volunteers, and any others who deal with our clients, the public or other third parties on our behalf. This training will be provided to staff and volunteers within 30 days of their first day of work.
Training will include:
Customers who wish to provide feedback on the way Canadian Feed The Children provides goods and services to people with disabilities can provide feedback through e-mail, telephone, mail or in person.
All feedback will be directed to Manager, Supporter Services. Customers can expect to hear back in five days.
Complaints will be addressed according to our organization’s regular complaint management procedures.
Modifications to this or other policies
Any policy of Canadian Feed The Children that does not respect and promote the dignity and independence of people with disabilities will be modified or removed.